Healthy Ageing UK

Healthy Ageing UK – Privacy Policy

Last Updated: 01/04/2026

1. Who We Are

Healthy Ageing UK provides accessible information, research, and insights to support people in understanding and improving their wellbeing as they age.

For the purposes of data protection law, Healthy Ageing UK is the data controller of any personal data collected through our website, social media channels, and related services.

Contact:
Email: hello@healthyageinguk.com
Organisation: Millerweb Ltd

2. What Personal Data We Collect

We may collect and process the following types of personal data:

a) Information you provide directly

  • Email address (e.g. when signing up for updates or future services)
  • Messages or enquiries you send to us
  • Feedback or responses

b) Automatically collected data

  • Basic website usage data (e.g. pages visited, time on site)
  • Device and browser information
  • Cookies and similar technologies (see Section 8)

c) Social media and messaging platforms

If you interact with us via platforms such as Facebook, TikTok, or WhatsApp, we may process:

  • Your username or profile information (as made available by the platform)
  • Messages or interactions you send

We do not control how these platforms use your data — please refer to their respective privacy policies.

3. How We Use Your Data

We use personal data to:

  • Provide and improve our content and services
  • Respond to enquiries and messages
  • Share updates or information you have requested
  • Understand how people use our content (to improve accessibility and relevance)
  • Develop future services (e.g. messaging-based support)

We do not sell personal data to third parties.

4. Lawful Basis for Processing

Under UK GDPR, we rely on the following lawful bases:

  • Consent – where you sign up to receive updates or communications
  • Legitimate interests – to improve our services, content, and user experience
  • Legal obligations – where required by law

You can withdraw consent at any time (see Section 9).

5. AI and Automated Processing

We may use artificial intelligence and automated tools to:

  • Summarise and present information
  • Improve content delivery and accessibility

These systems:

  • Do not make decisions about individuals
  • Do not profile users in a way that produces legal or significant effects
  • Are used with human oversight and governance controls

For more detail, see our AI Policy.

6. Data Sharing

We may share data with trusted service providers who support our operations, such as:

  • Website hosting providers
  • Email or messaging platforms
  • Analytics services

All third parties are required to process data securely and only use data for agreed purposes. We do not share personal data for marketing by third parties.

7. Data Retention

We only retain personal data for as long as necessary:

  • Email sign-ups: until you unsubscribe or request removal
  • Enquiries: for a reasonable period to manage communication
  • Analytics data: typically anonymised and retained for service improvement

8. Cookies and Tracking

Our website may use cookies or similar technologies to understand how visitors use the site and improve performance to usability. You can control cookies through your browser settings or disable cookies if you prefer.

9. Your Rights

Under UK GDPR, you have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of your data
  • Restrict or object to processing
  • Withdraw consent at any time
  • Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise your rights, contact: hello@healthyageinguk.com

10. Data Security

We take appropriate technical and organisational measures to protect personal data, including secure hosting environments, access controls, and data minimisation practices. However, no system is completely secure, and users share information at their own discretion.

11. Third-Party Platforms

If you engage with Healthy Ageing UK via third-party platforms (e.g. Facebook, TikTok, WhatsApp), your data is also subject to their terms and privacy policies. We recommend reviewing:

12. Children’s Data

Healthy Ageing UK is intended for a general audience and does not knowingly collect data from children under 13. If we become aware that such data has been collected, we will take steps to delete it.

13. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website, with the updated date shown above.

14. Contact

For any questions about this Privacy Policy or how your data is used:

Healthy Ageing UK
Millerweb Ltd
hello@healthyageinguk.com