Healthy Ageing UK

Healthy Ageing UK – AI Ethics Policy

Last Updated: 30/03/2026

1. Our Approach to AI

Healthy Ageing UK uses artificial intelligence (AI) to support the delivery of accessible, trustworthy information about healthy ageing.

Our approach is grounded in a simple principle: AI supports people — it does not replace human judgement.

We use AI to help process and present information, while ensuring that responsibility and oversight remain with humans at all times.

2. How We Use AI

We may use AI to:

  • Summarise research, reports, and news
  • Translate complex information into clear, everyday language
  • Curate relevant insights and content
  • Support content delivery across digital platforms

AI is used to enhance accessibility and scale, not to create original medical advice or make decisions about individuals.

3. Human-in-the-Loop Oversight

All AI-supported processes operate within a human-in-the-loop framework. This means:

  • Content is reviewed, curated, or monitored by people where appropriate
  • Final responsibility for content sits with human operators
  • Judgement, interpretation, and editorial decisions are not delegated to AI

We ensure checks and balances are in place so that AI outputs are:

  • Assessed for clarity and appropriateness
  • Aligned with trusted sources
  • Consistent with our standards of responsibility

4. No Automated Decision-Making

Healthy Ageing UK does not use AI to:

  • Make decisions about individuals
  • Profile users in ways that have legal or significant effects
  • Provide personalised medical diagnoses or recommendations

AI is used solely to support information sharing and understanding.

5. Accuracy and Limitations

We aim to ensure that AI-supported content is accurate and helpful. However:

  • AI-generated outputs may simplify or summarise complex information
  • Content may not always be complete, current, or free from error

We are transparent about these limitations and encourage users to refer to original sources and seek professional advice where appropriate.

6. Trusted Sources and Transparency

We prioritise:

  • Credible, evidence-based sources
  • Clear communication of where information comes from
  • Transparency about the role of AI in content creation

Where possible, we link back to original research or source material.

7. Fairness and Responsibility

We are committed to ensuring AI is used in a way that is:

  • Fair and inclusive
  • Respectful of different communities and experiences
  • Free from harmful bias where possible

We actively monitor and review outputs to identify and reduce unintended bias.

8. Privacy and Data Protection

We design our use of AI to respect privacy and data protection:

  • We do not use personal data to train AI systems without a lawful basis
  • We avoid processing sensitive personal data unless necessary and appropriate
  • We apply data minimisation principles

For more information, see our Privacy Policy.

9. Governance and Accountability

Healthy Ageing UK maintains oversight of AI use through defined processes and standards, human review and accountability, and ongoing monitoring and improvement. Responsibility for AI-enabled content and services always remains with Healthy Ageing UK.

10. Continuous Improvement

We recognise that AI is evolving rapidly.

We commit to:

  • Regularly reviewing our approach
  • Updating safeguards and governance as needed
  • Learning from feedback and real-world use

11. Contact and Feedback

We welcome feedback on how we use AI. If you have questions or concerns, please contact:

Email: hello@healthyageinguk.com
Subject: AI Policy Enquiry